So let's say my e-mail address is I have an existing Spotify account, but haven't used it in years (since 2012 anyway) as I've no interest in the service. In these cases, we suggest contacting the original sender or website when possible to alert them to the mistake." If you get mail that seems to be intended for someone else, it's likely that the sender entered the wrong address, just like if you've ever dialed a wrong phone number for someone. You can see this if you try to sign in with your username, but adding or removing a dot from it. In = these addresses belong to the same person. "Gmail doesn't recognize dots as characters within usernames, you can add or remove the dots from a Gmail address without changing the actual destination address they'll all go to your inbox, and only yours. The issue I have has come up because Google does not recognise dots/periods in e-mail addresses.įrom the Google Help pages - it won't let me link it unfortunately, as apparently HTML isn't allowed. There's definitely someone there, as they've replied to hundreds of other tweets in the meantime. I've tweeted 3 times and they've not bothered replying. I'm posting here as I'm getting nowhere contacting Customer Services directly, and is a joke. Duplicate account thanks to Gmail/Google features.
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